Terms of Service
Last updated: 25 May 2026
1. Acceptance of Terms
By accessing or using the Revived Hearts LLC website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Services
Revived Hearts LLC provides Umrah travel packages, including but not limited to guided and non-guided pilgrimage programmes, visa facilitation, accommodation, and ground transportation. All packages are subject to availability and confirmation.
Submitting an enquiry form on our website does not constitute a confirmed booking. A booking is only confirmed once you have received written confirmation from our team and a deposit or full payment has been received.
3. Payments and Cancellations
Payment terms, cancellation policies, and refund conditions will be communicated to you at the time of booking confirmation. We reserve the right to amend pricing prior to confirmation.
Revived Hearts LLC is not liable for costs incurred due to circumstances beyond our control, including changes to visa regulations, flight cancellations, or force majeure events.
4. User Responsibilities
You agree to provide accurate and complete information when submitting enquiries or bookings. You are responsible for ensuring that all travellers in your group meet the visa and eligibility requirements for Umrah as set by the relevant authorities.
5. Intellectual Property
All content on this website, including text, images, and design, is the property of Revived Hearts LLC and may not be reproduced without prior written permission.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Revived Hearts LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
7. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Continued use of the website following any changes constitutes your acceptance of the revised terms.
8. Contact
If you have any questions about these Terms of Service, please contact us via the enquiry form on our Book Now page.